What Justip is and how it connects people across the world.

Global Shopping Made Local Imagine being able to get whatever you want from anywhere in the world as fast as the next day! Not through couriers or forwarding services that charge a fortune and make you wait for weeks, but through real Travellers flying your item over with extra space in their suitcase. Whether it&#x2019;s a trending snack, cult-favourite skincare, or a limited-edition gadget that&#x2019;s only sold overseas &#x2013; Justip makes it possible. With Justip, you can request almost anything. Travellers heading your way pick it up, carry it over, and deliver it to your doorstep. From rare finds to daily essentials, Justip connects people across the world through a safe, simple, and transparent peer-to-peer marketplace.

Welcome to Justip

See how Requesters and Travellers connect and complete deliveries.

How Justip Works Justip gives you two easy ways to connect and get what you want &#x2013; or to earn a little extra on your travels: 1. Make a Request<ul> <li>Post what you want &#x2013; Whether it&apos;s a rare snack, a trending gadget, or a must-have gift, describe it clearly so Travellers know what to look for.</li> <li>Travellers respond &#x2013; Verified Travellers browse your request and make offers to help.</li> <li>Pay and relax &#x2013; Pay securely through Justip and track your item along the way.</li> <li>Confirm and review &#x2013; Once it arrives, confirm receipt and leave a review.</li> </ul>2. Grab from the Marketplace<ul> <li>Find something you like &#x2013; Travellers often post listings for items they can bring from their destination.</li> <li>Claim or reserve it &#x2013; If it&#x2019;s what you&#x2019;re after, lock it in before someone else does.</li> <li>Get it delivered &#x2013; The Traveller purchases the item and delivers it to your doorstep.</li> <li>Confirm and done &#x2013; Confirm once received &#x2013; then the Traveller gets paid.</li> </ul>

How does Justip work?

Why people use Justip – simple, secure, and flexible.

Here&#x2019;s what makes Justip different:<ul> <li>Peer-to-peer, not retail &#x2013; Justip isn&#x2019;t a reselling app. It&#x2019;s powered by real people helping each other.</li> <li>Delivered by Travellers, not couriers &#x2013; Your item is hand-carried by a verified Traveller already heading your way.</li> <li>No markups or hidden fees &#x2013; You set your own price and tip, with everything shown up front.</li> <li>Total transparency &#x2013; Track progress, chat with your Traveller, and confirm delivery before payment is released.</li> <li>Simpler than forwarding services &#x2013; No need to worry about international logistics or complex shipping forms.</li> <li>Safer than shopping from strangers &#x2013; Every user is verified, and our support team has your back.</li> </ul>

Why Justip?

See who can join and use the Justip platform.

Justip is open to anyone aged 16 or over, from anywhere in the world. You can be a Requester, a Traveller, or both &#x2013; switch roles anytime based on what you need.

Who can use Justip?

Learn what safety features are in place on Justip.

We take security seriously and have built multiple safety features into the platform:<ul> <li>Verified users &#x2013; All users must verify their identity before making or accepting requests.</li> <li>Protected payments &#x2013; Your payment is held securely and only released once you confirm delivery.</li> <li>Built-in messaging &#x2013; Communicate safely within the platform. No need to share personal contact info.</li> <li>Report and flag tools &#x2013; You can report suspicious behaviour or content anytime.</li> <li>Responsive support &#x2013; Our team monitors reports and can suspend accounts that violate our policies.</li> </ul>We&#x2019;re committed to building a trusted community. If something doesn&#x2019;t feel right, let us know &#x2013; we&#x2019;re here to help.

Is Justip safe?

Explore the kinds of items and use cases Justip supports.

Justip is perfect for anything you can&#x2019;t easily buy locally &#x2013; or want brought over with care by a Traveller. Popular requests include:<ul> <li>Snacks or drinks you miss from overseas</li> <li>Cult-favourite skincare and cosmetics</li> <li>Limited-edition items only sold abroad</li> <li>Souvenirs, gifts, or personal buys from specific countries</li> <li>Gadgets and electronics with regional pricing</li> <li>Items that are cheaper or better sourced elsewhere</li> </ul>As long as it&#x2019;s safe, legal, and not on our prohibited list, you can request it on Justip. Travellers can also list items they plan to bring &#x2013; so you might find something amazing even before you think to ask!

What can I use Justip for?

A simple 3-step guide to start using Justip.

Joining Justip is quick and easy:<ul> <li>Create an account &#x2013; Sign up with your email and mobile number.</li> <li>Verify your contact details &#x2013; Email verification is required for everyone. Mobile number verification is mandatory for Travellers.</li> <li>Set up your profile &#x2013; Add your name and basic info so your account is ready to request or travel.</li> <li>Start exploring &#x2013; Post a request, browse the Marketplace, or list a trip if you&apos;re travelling soon.</li> </ul>You don&#x2019;t need to switch roles &#x2013; once verified, you can act as both a Requester and a Traveller at the same time.

How do I get started?

Need help with your order, account, or anything else? Get in touch and our support team will get back to you as soon as possible.

Justip

Everything you need to know to get started on Justip.

Getting Started

What is a Requester?

How do I make a request?

Where can I request items from?

What kind of items can I request?

How do I choose a Traveller?

Do I pay upfront?

How do tips help my request get accepted?

Can I request multiple items?

Are there any fees when I make a request?

What if I need to cancel my request?

What if my item never arrives?

What happens after I receive the item?

Can I change my request later?

Where can I track my request?

Can I talk to the Traveller before accepting?

Is Justip safe to use?

Need more help?

Requester FAQ

What is a Traveller?

How do I start bringing items?

What items can I bring?

How do I get paid?

How can I earn more with tips on Justip?

Can I cancel after accepting a request?

What if the Requester wants to cancel after paying?

What if my trip changes?

What if my item is delayed or damaged during the trip?

Do I need to provide proof of purchase?

How do refunds work?

How do I withdraw my money?

How are fees calculated?

Can I communicate with the Requester?

Any tips to get more offers?

Can I use Justip on a layover or transit stop?

Can I carry for multiple Requesters in one trip?

Do I need to declare anything at customs?

What if the Requester doesn’t show up for handover?

What kind of verification do I need to become a Traveller?

Traveller FAQ

For Requester

For Traveller

Order Status Guide

How do payments work on Justip?

How do payouts work for Travellers?

What fees does Justip charge?

How do I add or update my bank account for payouts and refunds?

How do I withdraw funds from my Justip Wallet?

Payments & Refunds

How do I update my profile or account details?

Where can I update my address?

How do I reset my password?

How do I update my email or phone number?

How do I verify my account?

What if I forgot my password?

How can I contact Justip for help?

Can I deactivate or delete my account?

Can I change my username?

Account Management

Privacy Policy

Terms and Conditions

Legal