Need help with your order, account, or anything else? Get in touch and our support team will get back to you as soon as possible.

Justip

Here&#x2019;s what makes Justip different:<ul> <li>Peer-to-peer, not retail &#x2013; Justip isn&#x2019;t a reselling app. It&#x2019;s powered by real people helping each other.</li> <li>Delivered by Travellers, not couriers &#x2013; Your item is hand-carried by a verified Traveller already heading your way.</li> <li>No markups or hidden fees &#x2013; You set your own price and tip, with everything shown up front.</li> <li>Total transparency &#x2013; Track progress, chat with your Traveller, and confirm delivery before payment is released.</li> <li>Simpler than forwarding services &#x2013; No need to worry about international logistics or complex shipping forms.</li> <li>Safer than shopping from strangers &#x2013; Every user is verified, and our support team has your back.</li> </ul>

Here’s what makes Justip different:<ul> <li>Peer-to-peer, not retail – Justip isn’t a reselling app. It’s powered by real people helping each other.</li> <li>Delivered by Travellers, not couriers – Your item is hand-carried by a verified Traveller already heading your way.</li> <li>No markups or hidden fees – You set your own price and tip, with everything shown up front.</li> <li>Total transparency – Track progress, chat with your Traveller, and confirm delivery before payment is released.</li> <li>Simpler than forwarding services – No need to worry about international logistics or complex shipping forms.</li> <li>Safer than shopping from strangers – Every user is verified, and our support team has your back.</li> </ul>

Why Justip?

Getting Started

Welcome to Justip

How does Justip work?

Who can use Justip?

Is Justip safe?

What can I use Justip for?

How do I get started?

What is a Requester?

How do I make a request?

Where can I request items from?

What kind of items can I request?

How do I choose a Traveller?

Do I pay upfront?

How do tips help my request get accepted?

Can I request multiple items?

Are there any fees when I make a request?

What if I need to cancel my request?

What if my item never arrives?

What happens after I receive the item?

Can I change my request later?

Where can I track my request?

Can I talk to the Traveller before accepting?

Is Justip safe to use?

Need more help?

Requester FAQ

What is a Traveller?

How do I start bringing items?

What items can I bring?

How do I get paid?

How can I earn more with tips on Justip?

Can I cancel after accepting a request?

What if the Requester wants to cancel after paying?

What if my trip changes?

What if my item is delayed or damaged during the trip?

Do I need to provide proof of purchase?

How do refunds work?

How do I withdraw my money?

How are fees calculated?

Can I communicate with the Requester?

Any tips to get more offers?

Can I use Justip on a layover or transit stop?

Can I carry for multiple Requesters in one trip?

Do I need to declare anything at customs?

What if the Requester doesn’t show up for handover?

What kind of verification do I need to become a Traveller?

Traveller FAQ

For Requester

For Traveller

Order Status Guide

How do payments work on Justip?

How do payouts work for Travellers?

What fees does Justip charge?

How do I add or update my bank account for payouts and refunds?

How do I withdraw funds from my Justip Wallet?

Payments & Refunds

How do I update my profile or account details?

Where can I update my address?

How do I reset my password?

How do I update my email or phone number?

How do I verify my account?

What if I forgot my password?

How can I contact Justip for help?

Can I deactivate or delete my account?

Can I change my username?

Account Management

Privacy Policy

Terms and Conditions

Legal

Why Justip?Updated 13 hours ago