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Justip

Usernames are set when your account is created and can&apos;t currently be changed in the app. If your username was auto-generated or you&apos;d like to update it, contact us at help@justip.co and we&#x2019;ll do our best to help.

Usernames are set when your account is created and can't currently be changed in the app. If your username was auto-generated or you'd like to update it, contact us at help@justip.co and we’ll do our best to help.

Can I change my username?

Account Management

Welcome to Justip

How does Justip work?

Why Justip?

Who can use Justip?

Is Justip safe?

What can I use Justip for?

How do I get started?

Getting Started

What is a Requester?

How do I make a request?

Where can I request items from?

What kind of items can I request?

How do I choose a Traveller?

Do I pay upfront?

How do tips help my request get accepted?

Can I request multiple items?

Are there any fees when I make a request?

What if I need to cancel my request?

What if my item never arrives?

What happens after I receive the item?

Can I change my request later?

Where can I track my request?

Can I talk to the Traveller before accepting?

Is Justip safe to use?

Need more help?

Requester FAQ

What is a Traveller?

How do I start bringing items?

What items can I bring?

How do I get paid?

How can I earn more with tips on Justip?

Can I cancel after accepting a request?

What if the Requester wants to cancel after paying?

What if my trip changes?

What if my item is delayed or damaged during the trip?

Do I need to provide proof of purchase?

How do refunds work?

How do I withdraw my money?

How are fees calculated?

Can I communicate with the Requester?

Any tips to get more offers?

Can I use Justip on a layover or transit stop?

Can I carry for multiple Requesters in one trip?

Do I need to declare anything at customs?

What if the Requester doesn’t show up for handover?

What kind of verification do I need to become a Traveller?

Traveller FAQ

For Requester

For Traveller

Order Status Guide

How do payments work on Justip?

How do payouts work for Travellers?

What fees does Justip charge?

How do I add or update my bank account for payouts and refunds?

How do I withdraw funds from my Justip Wallet?

Payments & Refunds

How do I update my profile or account details?

Where can I update my address?

How do I reset my password?

How do I update my email or phone number?

How do I verify my account?

What if I forgot my password?

How can I contact Justip for help?

Can I deactivate or delete my account?

Privacy Policy

Terms and Conditions

Legal

Can I change my username?Updated 12 hours ago